Typical sunshine coast shop

Ok I think I might need to make a comment here, first of all, you are right to tell the shop keeper your opinion, everyone is entitled to it, and they have an obligation as a business to be nice, if they want your business.

If they told you that you are wrong and to get out, then its your right to use word of mouth to make sure people you know dont shop there, although the forum is not the place, so im happy you didnt name the business.

As a person that started out in the hobby with my brother & being sold, wait for the list, 6 x 7 bar frontosa, 3 clown loaches, 2 acei, 3 electric yellows, 4 bristlenose, 3 venustus, 3 peacocks, 3 ghost knifes, 3 tropheus dubiosi (and being told to feed them HBH Cichlid Frenzy), and probably more for a 4x18x18 tank, I can more than understand your frustration for the customer, I could have myself been put off, instead I decided to find out abit more, and here I am.

I think the shop has an obligation to know there fish, (not always the staff though, help is hard to find). So maybe you should write them a letter, to the owner. You might be surprised what you get back, they do get alot of opinions, not many would bother to spend 20 minutes and put it on paper.

I know I would take notice of a letter, an email can be a quick complaint, a letter takes effort.

I think the biggest problem facing the hobby is the respect for the fish, many shops wont sell fish for the first week or so and try to enforce into the customer that they are not just a tv with a light switch, and sometimes loose embarsed customers to other shops who will will sell everything and make a quick buck, dont know howto get around this one either.

Alot of people dont want to know it all, just enough to have a nice display, This might be one of those problems we can never fix, and just live with.

Vote with your wallet though, and keep the barstads honest!

[here fishie fishie]

Nice hard luck story Grummy. We all have them. Whats your point to this story?

The worst thing this shop has done is put rams with brichardi. Wow, that rates up there compared to other shops i have seen over the years, Big deal. Ask anyone who has worked in a lfs where they have had to seperate fish that normally gets along, but today dosen't. If the shop is on a system, limited tanks or all water is the same, the fish aren't killing each other, limited space.....its not that big a deal. The only problem I see is what the staff say to customers, which hasn't been mentioned at all, yet.  :lol:

Frenchy :D

The point is I can see his concern for customers as I have been caught by a shop that just sold fish without having a clue what they where and what tank mates they would be good with.

Not a problem in putting those two fish togeather in the same tank when they are small, but a responce like, "Yea where just opening and abit overstocked, I wouldnt recommend that to a customer" would be normal.

And show they know what they are doing, not listening to them though because you either dont know them are just get alot of customers giving advice (why?), only proves the point you probably dont know what your doing.

And if you are getting alot of people giving advice anakist, just be nice and ask them for the scientific name so you can look it up. That will shut most of them up.

 :roll:

[here fishie fishie]

I would say the people knew what they were doing in your case. When you walked in they went ching ching $$$  :lol: What they did to you & your brother was a nasty piece of work.

Frenchy :D

[johnwilly1000]

meo meo cat fight.

i meant i like both sides of story both have good points

[here fishie fishie]

I ain't taking sides.

Grummy was ripped off big time, which was bad. The good thing, well maybe in this case, :roll:  is that grummy stuck to the hobby after such miss treatment.

Frenchy :D

[braddo]

:roll: to frenchy
 :D to gum

[Anakist]

I am sorry Braddo, I didn't mean to be rude!

Ask Andrew or LLoyd or anyone else I have met, they will probably say I am the king of questions and I am forever asking things when I know I can trust the source. I am sure Andrew must be sick of me by the time I leave his house!

The fact that you asked to give advice is awesome! If I did act upon all the advice I have been given (by LFS owners, friends, and customers) I would have given up the hobby many times over. Everybody is entitled to an opinion, and everybody is entitled to tell everyone else about it. Do you act upon every single piece of advice you are given?

James

[braddo]

Nah mate not all especially if it don't make sense but I do listen and check it out when I first started in the hobby I had an old bloke about 70 that taught me a lot and I still source these guys out for there thoughts on what the advice was Ok he is not alive anymore but I do have a couple of friends in that age bracket that have been keeping fish for 50 years or more.
I have to admit there are a lot of twacks in the game that would give you alot of wrong advice unfortunately and personally I don't like giving out a great deal of advice but in this instance it was a disaster waiting to happen.
If you think of it it wouldn't hurt to ask andrew or lloydy about who I am have had a lot of dealings with em and they are a great knowledge base between the 2 of em.
cheers mate.

[braddo]

Second thoughts you better not ask prolly give me a hard time LOL

[here fishie fishie]

:lol: What a load of sh#t this post has been. I am sorry to say.

[quote:2a30644bd9]it was a disaster waiting to happen[/quote:2a30644bd9] :lol: Out of all the shops I have seen, that one mistake the shop made that you pointed out with all your experience suprises me in the upmost. Every shop I go to, visit or whatever, has something wrong in it worse than that. Mislabeled fish, dirty water, sick fish still being sold, neons sold with discus, dead fish in tanks....this is your first post about a shop doing something wrong{to my knowledge} & that is what you came up with. 2 cichlids mixed together that shouldn't be :lol: What a joke. I see that all the time too.

I know what the real problem is, [b:2a30644bd9]the person didn't listen too you plain & simple.[/b:2a30644bd9] Because you know all. Didn't take a genus to figure that out either  :lol: & you really hated it too  :lol: & I ain't the only person to see it that way either, I ran this past a few others, but they are somewhat more politically correct & I like calling spades.... Sorry I just don't like posts that post up bullsh#t about shops. This would be the most trivial I have seen on this site.
As Grummy said if you really care, then wouldn't you try other means of politely questioning the shop? Instead of bagging them on a forum for something so trivial.{yawns} Especially seeing as cichlid sales in lfs from this site would be <5% of total turnover.

Frenchy :D

[mjscookie]

I really like this post: A typical SEQ shop. Poor Kevin.


http://www.aceforums.com.au/index.php?showtopic=27927&hl=Gold+Coast

Mitch

[Jadels]

Sounds so familiar.. There is a certain shop in Noosa that is run by an arogant prick. Anyways enough from me, if anyone wants to know PM me.

[braddo]

Frenchy GET OVER YOURSELF did I name the shop NO So my final comment to you is LEAVE IT IT IS FINISHED. At least Anakist had some decency about hime in the but you are a typical kiwi and keep carrying on about the same bs. Mate if you think this post is a load of shit THEN STOP REPLYING TO IT DUMB ASS. :roll:
Jadels I know the exact shop you mean and it shows a pretty good example of what I was getting at with this post.

[aquariumwarehouse]

mitch mitch mitch


I call 131114 when im sad.

kev

less than 1 %  frenchy